Information Technology Fundamentals
About This Course
Are you ready to find out about the world of information technology (IT)? Learn about the history of computing and essential concepts about computer parts, network connections, hardware, software, computer security, and troubleshooting techniques. Then get hands-on practice troubleshooting a customer’s network issue, in a series of simulations, with a remote connectivity tool. Finish by gathering tips and resources that can help you launch a great career in IT support.
Course Content
Complete the following required courses to earn an industry-recognized IBM SkillsBuild digital credential called Information Technology Fundamentals:
Computer Basics
Computer Networking Basics: How Computers Communicate
Computing from Past to Present
Security Basics
Support Basics
Troubleshooting for Hardware, Networks, and Software
Support a Customer with a Network Issue
Your Future in IT Support: The Job Landscape
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